FAQ’S

To place your order, follow these steps :

Browse through our wide range of products until you find something you like. This should be pretty easy- all our products are awesome! After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
Once you’re done, click the ‘Add To Cart’ button
After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping (you know you want to) or confirm the order and click ‘Checkout’.
From there, you can either log into you existing Nextcrate account or simply continue as a ‘New User’ and create one.
Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.

Once you have successfully placed an order on Nextcrate.shop, you will receive a confirmation of your order. Here’s how you will know that your order is placed successfully:

1. Order Confirmation Page: After completing the checkout process, you will be directed to an order confirmation page on the website. This page will display a summary of your order, including the details of the purchased resources and the total amount paid.

2. Order Confirmation Email: Shortly after placing your order, you will receive an order confirmation email. This email serves as a receipt and contains important information about your purchase, such as the order number, date and time of purchase, billing details, and the purchased resources.

3. Account Order History: If you have created an account on Nextcrate.shop, you can also view the details of your placed orders in the order history section. Simply log in to your account and navigate to the order history or my account section. There, you will find a record of all your past orders, including the successful ones.

If you have completed the payment process, received an order confirmation page, and received an order confirmation email, you can be assured that your order has been successfully placed. If you have any concerns or questions regarding your order, you can always reach out to the customer support team for further assistance.

We offer multiple payment options, including UPI, online wallets, cards, and bank transfers. You can choose the mode that is most convenient for you during the checkout process.

With Nextcrate.shop, you get instant delivery of your digital resources. Once your payment is confirmed, you can access and download the resources immediately. Simply log in to your account and find the details in the account section.

Unfortunately, we do not offer return or cancellation facilities for digital resources. Since these are downloadable products, we are unable to accept returns or process cancellations once the transaction is completed.

If you experience any problems with the resources you’ve purchased, please contact our customer support team. We will do our best to assist you and resolve any issues you may encounter. You can find our contact information on our website.

For refund requests, kindly reach out to us through the provided contact information. We will review your request and assess it on a case-by-case basis. Please note that refund eligibility may depend on the specific circumstances and our refund policy.

The digital resources available on Nextcrate.shop are intended for personal use only. Sharing or distributing them without proper authorization is a violation of our terms and conditions. Please respect the intellectual property rights of the creators and refrain from unauthorized sharing.

Nextcrate.shop does not charge any additional fees beyond the listed price of the digital resources. However, please note that certain payment providers or banks may apply their own transaction fees or currency conversion charges. It is advisable to check with your payment service provider for any such charges.

Yes, you can access your purchased digital resources from multiple devices. Simply log in to your account on Nextcrate.shop and navigate to the account section. From there, you can download the resources and use them on any compatible device you own.

Generally, there are no limitations on the number of times you can download the purchased digital resources. However, we encourage you to download and save a backup copy of the resources to ensure their availability in case of any unforeseen circumstances.

If you have any additional questions or require further assistance, please feel free to reach out to our customer support team. You can find our contact information, including email or phone, on our website. We are here to help and will respond to your queries as soon as possible.